Register as consumer to receive payments

 

Why do I have to register?

Online Payment Platform (OPP) provides payment services for platforms. The platform that referred you to us has integrated our payment service. We take care of collecting the payment from the buyer and the payment to you as the seller. You must register with us if you want to receive payments via this platform.

OPP is supervised by De Nederlandsche Bank (DNB) and is licensed to offer this payment service. By law we have an obligation to register and verify users that create an account with us. We are not allowed to proces any pay-out to a user before a successful verification.

 

What information does OPP need for this registration?

To register you as a seller we would like to receive the following information:

First and last name
IBAN of your private bank account on which you want to receive the payment

To verify your bank information we require:
• bank account verification via 1 cent payment; OR
 a copy of your bank card or statement depicting your full name and your IBAN

We might be required to verify your identity before we can conduct payouts to you. For this verification we require::
• a copy of your ID; OR
digital confirmation of your identity, for example via iDIN (NL) or Itsme (BE)

Make sure any provided photo's are clearly readable. 

How long does it take for my data to be verified?

After you have sent us all the necessary information we aim to complete the registration within 24 hours. Transactions can already be initiated during this period. However the pay-out of these transactions can only take place after verification. In case we miss any information we will inform you by e-mail.

 

Data protection

Verification of your personal data is part of the registration process. 

We only collect personal data to comply with our legal obligations and to offer you our payment services. This information will only be shared with third parties if this required by law or part of the payment service.

Read more about data protection in our privacy statement.

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Any questions?

Please contact our support department and create a ticket. You can also reach us by phone via +31 (0)15 889 88 88. 

 

 

Frequently Asked Questions
Why does a platform or marketplace need a payment service provider?

Distribution of funds is not a core activity for a marketplace and regulators consider this a financial service. A marketplace would have to apply for a license to become a payment service provider. If the marketplace or platform does not want to apply for a license it has to make use of a payment service provider.

Why did OPP disapprove your registration?

Reasons for bank account disapproval:
• A business bank account instead of a private bank account has been registered 
• The ascription does not correspond to your name

Reasons for ID disapproval:
• The copy of the ID is not readable
• There are doubts about the authenticity of the document
• Only the front or back of the ID is supplied instead of both sides

Important for freelancers

Freelancers registering for a business account at OPP can only be verified if they link a business bank account that is associated to their organization. In case you do not have a business bank account your OPP registration can be a consumer account, for which you can use your personal bank account. 

I previously had my details verified at another payment institution. Why do I have to do this again?

Online Payment Platform is obliged to carry out its own checks as payment institution and may not use previously collected data from other parties.

I already registered with another platform that uses OPP's services. Why do you need another verification?

All platforms work separately from each other and each account is a separate account, regardless of how many accounts you have as a user.

When you register with another platform for which we also facilitate payment services, we will have to perform a new check in the new account. We do this to prevent fraud and abuse on the platform.

   

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