About these Payment Method rules

This page will tell you more about our payment method rules and functionalities. These Rules are part of the Merchants Terms.

Depending on risk, location and availability, certain payment methods are offered.

 

Bancontact

Payment type

Real-time bank transfer

Bancontact is a Belgian payment method.

Chargeback risk 

No

Payment guarantee

Yes 

Refund possibility

Yes 

Transaction minimum

€1 per transaction

Transaction maximum

User specific

Prohibited goods/services

No deviations from OPP regulations

Supplementing terms

You must adhere to all terms and conditions of the Bancontact Rules and Regulations including the use of the Bancontact logo

Credit Card (MasterCard & Visa)  

Payment type

Credit Card 

Chargeback risk 

Yes

Payment guarantee

No

Refund possibility

Yes

Transaction minimum

€1 per transaction

Transaction maximum

Risk-based defined by OPP

Prohibited goods/services

no deviations from OPP regulations

Supplementing terms

you must adhere to all terms and conditions of the Mastercard Rules and Regulations including the use of the Matercard logo.

You must adhere to all terms and conditions of the Visa Rules and Regulations including the use of the Visa logo

A separate acquiring contract for creditcards is needed.

EPS    

Payment type

Real-time Bank Transfer

EPS is a bank transfer payment method. Recipients can receive a real time confirmation of the transaction. EPS is facilitated by EPS participating banks. 

Chargeback risk 

No

Payment guarantee

Yes 

Refund possibility

Yes

Transaction minimum

€1 per transaction

Transaction maximum

User specific

Prohibited goods/services

No deviations from OPP regulations

Supplementing terms

You must adhere to all terms and conditions of the EPS Rules and Regulations including the use of the EPS logo

Giropay

Payment type

Real-time Bank Transfer

Giropay is a bank transfer payment method. Recipients can receive a real time confirmation of the transaction.

Chargeback risk 

No (But incase of a recurring payment, there is a chargeback risk)

Payment guarantee

Yes

Refund possibility

Yes

Transaction minimum

€1 per transaction

Transaction maximum

To be defined by OPP

Prohibited goods/services

Payment instruments (cash, savings or e-money, currencies including virtual currencies such as bitcoins, as well as checks) as far as the recipient of the payment instrument can’t be identified by you, except vouchers or stored value products.

Supplementing terms

You must adhere to all terms and conditions of the Giropay Rules and Regulations including the use of the Giropay logo which is limited to the European region.

The Giropay Payment Guarantee is limited to €10,000 per transaction.

The  Giropay Payment Guarantee expires 6 weeks after a receipt of the given transaction flagged as complete or successful, whichever is applicable unless you have reported the claim in writing before the expiry of the 6 week period.

iDEAL 

Payment type

Real-time bank transfer

iDEAL is a bank transfer payment method. Recipients can receive a real time confirmation of the transaction.

Chargeback risk 

No

Payment guarantee

Yes 

Refund possibility

Yes 

Transaction minimum

€ 0,01 per transaction

Transaction maximum

User specific

Prohibited goods/services

No deviations from OPP regulations

Supplementing terms

You must make the information about the complaints procedure easily available to customers on your website.


The iDEAL Merchant Integration Guide can be accessed here: https://betaalvereniging.atlassian.net/wiki/spaces/IPD/overview; you must adhere to the terms and conditions for the use of iDEAL, including the use of the iDEAL logo, as described at www.ideal.nl/en/payee/logos-banners/

Klarna. Pay later

 

Payment type

Bank Transfer or Credit Card 

Klarna offers pay later options up to 30 days or flexible pay in instalments, 

Chargeback risk 

Yes

Payment guarantee

Yes

Refund possibility

Yes

Transaction minimum

€1 per transaction

Transaction maximum

To be defined by OPP

Prohibited goods/services

No deviations from OPP regulations

Supplementing terms

You must adhere to all terms and conditions of the Klarna Rules and Regulations including the use of the Klarna logo and marketing obligations.

Multibanco

 

Payment type

Real-time Bank Transfer

Multibanco is a Payment Method restricted to customers in Portugal offering two alternatives for payments: One alternative is a bank transfer via the customer ́s online banking portal, the other alternative is cash payment at the ATM s of various Portuguese bank branches.

Chargeback risk 

No

Payment guarantee

Yes

Refund possibility

Yes

Transaction minimum

€1 per transaction

Transaction maximum

User specific

Prohibited goods/services

No deviations from OPP regulations

Supplementing terms

You must adhere to all terms and conditions of the Multibanco Rules and Regulations including the use of the Multibanco logo

MyBank

 

Payment type

Real-time bank transfer

Mybank is a bank transfer payment method. Recipients can receive a real time confirmation of the transaction.

Chargeback risk 

No

Payment guarantee

Yes

Refund possibility

Yes 

Transaction minimum

€1 per transaction

Transaction maximum

user specific

Prohibited goods/services

Activities which could be punishable as endangerment of minors, pedophilia, pornography, for infringement of works protected by intellectual property rights and means of payment, the non-compliance with the protection of personal data, with systems automated data processing, acts of money laundering, non-compliance relating to gambling and betting, horse racing, lotteries and provisions relating to conditions of exercise of regulated professions.

Supplementing terms

You must adhere to all terms and conditions of the Bancontact Rules and Regulations including the use of the Bancontact logo

For any further use please comply with MyBank Style Guide for Businesses found at the following website https://www.mybank.eu/mybank/mybank-style-guidelines-for-merchant-websites/.

PayPal

 

Payment type

Credit card or bank transfer

Chargeback risk 

Yes

Payment guarantee

No

Refund possibility

Yes

Transaction minimum

€1 per transaction

Transaction maximum

To be defined by OPP

Prohibited goods/services

No deviations from OPP regulations

Supplementing terms

You must adhere to all terms and conditions of the PayPal Rules and Regulations including the use of the PayPal logo

PIS - Payment Initiation Services   

Payment type

Bank transfer - Open Banking  

Chargeback risk 

No

Payment guarantee

Yes

Refund possibility

Yes

Transaction minimum

€ 0,01

Transaction maximum

User specific

Prohibited goods/services

No deviations from OPP regulations

Supplementing terms

/

SEPA

 

Payment type

Bank transfer

Chargeback risk 

No

Payment guarantee

Yes

Refund possibility

Yes

Transaction minimum

€0,01 per transaction

Transaction maximum

User specific

Prohibited goods/services

No deviations from OPP regulations

Supplementing terms

/

SOFORT

Payment type

Real-time Bank Transfer

SOFORT Banking/ SOFORT Uberweisung  is a bank transfer payment method. recipients can receive a real time confirmation of the transaction

Chargeback risk 

No

Payment guarantee

Yes

Refund possibility

Yes

Transaction minimum

€1 per transaction

Transaction maximum

User specific

Prohibited goods/services

No deviations from OPP regulations

Supplementing terms

You must adhere to all terms and conditions of the Sofort Banking Rules and Regulations including the use of the Klarna Sofort Banking logo.